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:RETURNS
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of receipt of your shipment. Also, fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the receipt of your shipment (no restocking fee). Do not delay, please notify us right away if you discover a mistake and we will correct the problem. We will not make exceptions if you notify us after 14 days.
 
It takes time & manpower to process, package, insure, and ship orders as well as to receive and process returns. In order to offset these operations costs a 25% restocking fee will be charged on all returned orders that were correctly shipped by Extreme Axle Sales
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Please note the folowing about returns:
 
  • Foremost, Please do not order items that you do not intend to keep.
  • 25% RESTOCKING FEE ON ALL RETURNED MERCHANDISE. NO EXCEPTIONS
  • SHIPPING COSTS ARE NON-REFUNDABLE
  • Only the original purchasing customer may return an item
  • NO RETURNS will be accepted on custom fabricated items. These items are custom built per customer at the time your order is placed
  • NO RETURNS on Salvage, Second Hand, Junkyard, or Recycled Parts.
  • You may only return NEW, UNINSTALLED, or UNUSED items for exchange or refund within 14 days of receipt (LESS SHIPPING AND 25% RESTOCKING FEE)
  • You must call us to obtain an Return Authorization Number & clearly mark this number on the outside of the box
  • The original invoice must accompany your return, please include a copy with your return
  • For orders paid by credit card, a credit will be issued (LESS 25% RESTOCKING FEE AND SHIPPING/HANDLING CHARGES) only to that same card.

For all returns you must first obtain a RETURN AUTHORIZATION (R.A.) NUMBER The R.A. number must be clearly marked on the outside of your return package.

Return shipping charges for all returns are paid by the customer. PLEASE INSURE YOUR RETURN, Extreme Axle Sales will not be responsible for lost, damaged, or misdirected returns.
 
:CREDIT CARDS
Once again, we can only except items in new, unused condition in their original packaging. This means items that can be resold to the next customer in their original condition, just as you expected to receive it. We DO NOT accept returns on any items that have been previously installed, or attempted to be installed, cut, modified, or damaged in anyway. All items will be inspected by our staff for final refund approval at the time of return. If no return is authorized, it is the customer's responsibility to pick up the item or arrange shipping within 15 days of our receipt.We accept the following credit cards: Visa, MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. 

:LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

:Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

We accept money orders, cashier’s checks, or certified bank checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. We do not accept personal and company checks by mail. We cannot guarantee the availability of a product by the time funds clear or payment is received. Please include your contact information with your payment so that we may contact you upon receipt.

:Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Sometimes products are unavailable at the time of shipping and will be shipped as they become available. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

:Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Extreme Axle Sales reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

:Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether INDEPENDENT4x signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

:Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00 p.m. EST , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

:Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the INDEPENDENT4x site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are INDEPENDENT4x site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

:Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our store is not responsible for the actions of third parties. 


:Shipping Policy

Shipping Time -- Most orders received before 2:00 p.m. EST will ship the same day, provided the product is in stock. Most orders received after 2:00 p.m. EST will ship the next business day. Due to the number of items we offer and availability, there may be times when items are back ordered. We do our best to ship back orders as soon as possible. Orders are not processed or shipped on Saturday or Sunday. We are open from 9 a.m. - 6 p.m. EST Monday - Friday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Extreme axle sales or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability

:Taxes

Our store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of New York. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

:Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, our store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, our store shall immediately issue a credit to your credit card account in the amount of the incorrect price

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